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Network Assurance

Your network is critical to your business; ensure it is continually available and running at peak performance with Global Capacity. Our network management services provide you with a competitive advantage through continuous monitoring of your services and network elements. The Global Capacity Network Operations Center (NOC) is your single point of contact for all issues related to your network services and is staffed by highly qualified engineers who perform monitoring and intervention activities, including detection, isolation, and resolution of issues effecting network availability and performance. Our processes have been optimized to provide not only reactive fault detection and resolution, but also proactive analysis of performance and capacity to ensure maximum service assurance


Maximum Reliability, World-Class Network Performance.

Maximum Reliability, World-Class Network Performance

A key element of Global Capacity’s network management is a proprietary event correlation system that processes multiple disparate alarms into a single, intelligent event, which results in faster, more effective isolation and characterization of network faults and less downtime for your mission-critical business applications.



  • 24x7x365 monitoring of critical network infrastructure
  • Rapid fault isolation for maximum network service availability
  • Reduced operating costs from a single network management team and system
  • 99.999% availability
  • Network PoPs in redundant data centers across the globe


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  • Leading Lights Finalist for its SD-WAN deployment strategy and its One Marketplace Hybrid WAN
  • MEF recognizes Global Capacity for its One Marketplace Ethernet Cloud Connect Services
  • Fierce Telecom 2016
  • 2016 Pipeline Innovation Awards Semi-Finalist Pipeline Recognizes the Innovation of Global Capacity’s One Marketplace
  • 2016 Leading Lights Most Innovative SMB Service Award Finalist
  • Global Capacity Named Finalist for Best Network Technology Innovation
  • 2015 Communications Solutions Product of the Year
  • Pipeline 2015 Most Innovative Operator – Wholesale
  • 2014 Communications Solutions Product of the Year
  • Pipeline Innovation Award Finalist 2014
  • Attained a position in the mid-2014 Vertical Systems Group Carrier Ethernet Services Leaderboard Challenge Tier
  • Global Telecom Business 2014 Innovation Award Winner
  • 2014 Light Reading Company of the Year Finalist (Private)
  • 2014 Best Service Innovation
  • 2013 Most Innovative Ethernet Service Finalist
  • 2013 Pipeline Most Innovative Service Provider Finalist
  • MEF Best Wholesale Ethernet Service 2012
  • 2012 Best Technology Partner by Capacity Magazine
  • 2012 Leading Lights Finalist Best New Service or Application (Telecom)